Privacy policy

This notice explains how financeStartbk Ltd (166 Brick Lane, London, E1 6RU, United Kingdom) handles personal information when you browse our website, subscribe to updates, or place an order. It is written in plain English and should be read together with our cookie policy and returns policy.

We aim to be transparent about what we collect, why we use it, and what choices you have. This page is a high-level summary for visitors to our demo storefront; if you need contract-specific terms for a business relationship, ask us for the appropriate documentation.

Cookies

We use essential cookies so the shop, cart, and checkout flows work reliably. Where you allow it, we may use analytics or preference cookies to improve content. Your cookie banner choice is stored in the browser as cookie_consent in localStorage so we do not nag you on every visit.

For a plain-language list of cookie categories, storage duration, and how to withdraw consent, see our dedicated Cookie policy page.

Your data

We collect only what we need to fulfil orders and respond to enquiries: contact details, delivery address, payment references (processed by our payment partners — we do not store full card numbers on this demo site), and messages you send us.

We do not sell your personal information. We use service providers (for example hosting, email delivery, or payment processing) who process data on our instructions and under appropriate safeguards.

You may request access, correction, or deletion of your personal data where the law allows. Email [email protected] with the subject line “Data request” and we will respond within a reasonable period.

Security

We take reasonable technical and organisational measures to protect information against accidental loss, unauthorised access, or misuse. No method of transmission over the internet is completely secure; if you believe your interaction with us has been compromised, contact us promptly so we can investigate.

Retention

Order and accounting records may be kept for the period required by UK tax and consumer law. Marketing preferences and newsletter data are removed when you unsubscribe or ask us to delete them.